7o77 Privacy Policy
Your personal information is completely safe with us. This page explains in detail how 7o77 collects, stores, and uses your data.
7o77 ("we", "us") is a trusted online gaming platform in Bangladesh. This privacy policy explains what information we collect when you use the 7o77 website, how we use it, and how we keep it secure. By accessing or registering on this website, you are considered to have agreed to the terms of this policy.
We treat your privacy as our highest priority. 7o77 uses SSL encryption technology to keep all your personal and financial information secure. Please read this policy carefully, and if you have any questions, contact our support team.
Data Collection
1.1 Information You Provide Directly
When you create an account on 7o77, log in, or contact us, you provide the following information:
- Full name (in Bengali or English)
- Date of birth (for age verification — users under 21 cannot register)
- Email address
- Mobile number
- Payment method details (bKash, Nagad, Rocket, Upay, bank transfer)
- Documents required for identity verification (copy of national ID or passport)
- Information related to gaming preferences and self-exclusion requests
1.2 Automatically Collected Information
When you visit the 7o77 website, our system automatically collects certain technical information:
- IP address and device type
- Browser type and version
- Operating system information
- Site access time and session information
- Which pages were visited and how long you spent on them
- Information obtained from cookies and similar tracking technologies
1.3 Information Received from Third Parties
For payment processing and identity verification, we may use approved third-party service providers. They supply us only with the necessary information, and we do not use that information for any other purpose.
Security Assurance: 7o77 never stores your full payment card number or PIN. All financial transactions are conducted through SSL encryption.
Data Use
7o77 uses your personal information for the following legitimate purposes:
2.1 Account Management
Your information is used to create, verify, and manage your account. This includes login security, password reset, and preventing unauthorized access to your account.
2.2 Payments and Transactions
Your information is used to process your deposit and withdrawal requests and to maintain transaction history. The minimum deposit amount on 7o77 is ৳200 and the minimum withdrawal amount is ৳800. Transactions via bKash, Nagad, Rocket, and Upay are generally completed within 30 minutes to 3 hours.
2.3 Customer Service
Our support team may access your information to provide 24/7 live chat support and to resolve any questions or complaints quickly.
2.4 Responsible Gaming
Your information is used to monitor your gaming activity to identify signs of excessive gaming and to provide assistance in line with the responsible gaming policy.
2.5 Meeting Legal Obligations
We are required to retain and use certain information to comply with applicable laws and regulations, to prevent money laundering, and to detect fraud.
2.6 Platform Improvement
Information is analyzed to improve your user experience, to introduce new games and features, and to monitor site performance.
Cookies Policy
7o77 uses cookies and similar technologies that are stored in your browser. Through the use of cookies, we are able to provide you with a better service.
3.1 Essential Cookies
These cookies are essential for the basic operation of the site. They are used to maintain login sessions, security tokens, and to save your preferred settings.
3.2 Analytical Cookies
These cookies are used to collect information about site usage in order to improve platform performance. They collect information anonymously and do not identify you personally.
3.3 Cookie Controls
You can control or delete cookies at any time through your browser settings. Please note, however, that disabling essential cookies may prevent some important features of the site from working properly.
Data Sharing and Disclosure
7o77 never sells your personal information to third parties. However, information may be shared in the following limited circumstances:
4.1 Service Provider Partners
We work with trusted third-party service providers for payment processing, identity verification, and technology services. They receive only the information necessary for their specific work and are required to comply with our privacy policy.
4.2 Legal Obligations
We may be required to provide necessary information in response to a court order, government directive, or a legitimate request from a law enforcement agency. In such cases, we will always make every effort to protect your interests.
4.3 Fraud and Scam Prevention
Information may be shared with relevant authorities to prevent money laundering, fraud, and other illegal activities.
4.4 Business Transfers
If a significant change occurs in 7o77's business operations (such as a merger or acquisition), your information may be transferred. In such circumstances, we will notify you in advance.
Important: 7o77 never sells your information to advertising companies or data brokers. Your information is used solely for providing services.
Data Security Measures
7o77 uses industry-standard technology and practices to keep your information secure:
- SSL (Secure Socket Layer) encryption — all data is encrypted from site access through to transactions
- Two-Factor Authentication — an additional layer of security on your account
- Secure server infrastructure — your data is stored in protected data centers
- Regular security reviews and penetration testing
- Limited access policy — only authorized staff can view the necessary information
- PCI-DSS compliant processing systems for payment information
Even so, transmitting information over the internet is not entirely risk-free. No system is 100% secure, but we always make every effort to protect your information. If you become aware of any security issue, please notify us immediately at [email protected].
Data Retention Period
We retain your information for as long as necessary to fulfill the specific purpose for which it was collected:
6.1 Account Information
Core information is retained for as long as your account is active and, after the account is closed, for as long as necessary to meet legal obligations.
6.2 Financial Transaction Records
Retaining transaction records for a set period is mandatory under anti-money laundering laws and financial regulations.
6.3 Communication Records
Records of customer service communications are kept for a set period for quality assurance and dispute resolution purposes.
6.4 Marketing Information
If you opt out of marketing communications, we delete that information. However, a record of your opt-out preference is kept to prevent accidental contact in the future.
Your Rights
As a member of 7o77, you have the following rights regarding your information:
7.1 Right to Access Information
You may request to view the information we hold about you at any time. We will fulfill this request as quickly as possible.
7.2 Right to Correct Information
If there is an error in your information, you may request that it be corrected. Some information can be updated directly from your account settings; for more complex cases, contact the support team for assistance.
7.3 Right to Delete Information
In certain circumstances you may request that your information be deleted. However, due to legal obligations, some information must be retained for a set period.
7.4 Right to Restrict Processing
You may request that the use of your information be restricted for certain specific purposes, such as opting out of marketing communications.
7.5 Right to File a Complaint
If you have any privacy concerns, contact us directly. We take all complaints seriously and aim to provide a resolution in the shortest possible time.
To Exercise Your Rights: To exercise any of your rights or to make a data-related request, contact us via live chat or email. We are always here for you.
Protection of Minors
7o77 is for users aged 21 and over only. We do not knowingly collect or store any information from users under the age of 21. Age verification at the time of registration is mandatory.
If you believe a minor has opened an account, please notify our support team immediately. We will verify that account and take the necessary action.
Policy Changes
7o77 reserves the right to update this privacy policy as needed. If any significant changes are made, we will inform you in the following ways:
- By publishing a notice on the website
- By sending a message to your registered email
- By requesting consent to the updated policy at the time of login
Continuing to use 7o77 after the revised policy is published means you are agreeing to the new policy. Please visit this page regularly.
Contact Us
If you have any questions, comments, or complaints about this privacy policy, contact us in the following ways:
For privacy-related requests, please write "Privacy Request" in the subject line of your email so we can respond quickly.
To learn more about this privacy policy and our overall terms of service, please visit our Terms and Conditions and Responsible Gaming pages.