7o77 Terms and Conditions

Account Registration and Eligibility

1.1 Eligibility Requirements

To open an account and play games on 7o77, you must meet the following conditions:

• You must be at least 21 years of age.
• You must be legally and mentally competent.
• You may hold only one account in your own name.
• You must not be a resident of any area where online gaming is completely prohibited.
• You must register with accurate and truthful information.

1.2 Single Account Rule

Each user may create only one account. If the same person uses multiple accounts, bonuses may be cancelled and all accounts may be suspended. If any suspicious activity is detected, 7o77 reserves the right to close that account or those accounts without prior notice.

1.3 Accuracy of Information

All information provided at the time of registration must be accurate and current. If an account is opened with incorrect or false information, that account may be cancelled and any accumulated winnings may be forfeited. We may request identity documents or other records from you for KYC (Know Your Customer) verification purposes.

1.4 Account Security

It is your responsibility to keep your account password confidential. If someone accesses your account without authorisation, notify our support team immediately. 7o77 will not be held responsible for any misuse of an account.

Bonus and Promotional Offers

3.1 Welcome Bonus

New members on 7o77 will receive a 100% bonus on their first deposit, up to a maximum of ৳10,000. The following conditions must be met to receive this bonus:

• The wagering requirement for the bonus is 10x (ten times).
• The bonus applies to the first deposit only.
• Wagering must be completed using both the bonus amount and the deposit combined.
• This bonus may be claimed only once per account.
• Bonus funds cannot be withdrawn directly — only after wagering has been completed.

3.2 VIP Cashback Program

7o77's VIP program has four tiers, with weekly cashback applicable at each tier:

• Bronze: Up to 0.2% weekly cashback.
• Silver: Up to 0.4% weekly cashback.
• Gold: Up to 0.6% weekly cashback.
• Platinum: Up to 0.8% weekly cashback.

Higher VIP tiers can be reached by staying regularly active and participating in gaming. VIP benefits are assessed and awarded on an individual basis.

3.3 Bonus Misuse Policy

If any user misuses the bonus system — such as creating multiple accounts to claim bonuses, registering with false information, or attempting to avoid bonus conditions — 7o77 reserves the right to cancel that account's bonuses and permanently close the account.

Privacy and Data Protection

5.1 Data Collection

7o77 collects your name, address, email, phone number and financial transaction information to improve our services. This information is not sold or shared with third parties, but may be provided to authorities where required to meet legal obligations.

5.2 Data Security

We use SSL encryption technology to keep your personal and financial information secure. Our servers are always protected and undergo regular security checks.

5.3 Cookie Policy

Cookies are used on the 7o77 website to provide the best possible experience. By using the website, you consent to the use of cookies. For more information about cookies, please see our Privacy Policy.

Account Suspension and Termination

7.1 7o77's Rights

7o77 may temporarily suspend or permanently close any account without prior notice in the following circumstances:

• If any provision of these Terms is violated.
• If money laundering or fraud is suspected.
• If an account is registered with false or incorrect information.
• If bonuses are misused or multiple accounts are created.
• If misconduct is directed at other users or staff.
• In accordance with directions or orders from legal authorities.

7.2 User's Right to Close Account

You may close your own account at any time by contacting our 24/7 support team. Before requesting account closure, please ensure that all bonus wagering has been completed and any withdrawable balance has been withdrawn.

7.3 Account Inactivity

If an account has had no login or transaction activity for more than 12 months, it may be marked as "inactive". Specific rules regarding the balance of inactive accounts may apply — please contact support for more details.

Dispute Resolution Process

9.1 Submitting a Complaint

If you are dissatisfied with any matter or have a dispute, please first contact our 24/7 support team. Support email: [email protected] — you may also reach us via live chat. We will endeavour to resolve your issue as quickly as possible.

9.2 Dispute Resolution Process

All complaints will be reviewed at an initial stage by the support team. If a resolution is not reached at the initial stage, the matter will be escalated to senior management. 7o77's final decision will be considered binding.

9.3 Applicable Law

Any dispute related to these terms and conditions or 7o77's services will be resolved in accordance with applicable law. Both parties agree to resolve disputes through arbitration rather than through the courts.